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Cancellation Policy / Missed Appointments

  • Please provide at least 24-hour notice to cancel or reschedule an appointment.

  • Cancellations made with less than 24-hour notice will be charged in full.

  • Missed appointments will be charged in full. 

  • If you do find yourself in need to cancel with less than 24-hours notice, or same day, please text or call me at (828) 423-0662.

  • If you are able to find someone else to fill the appointment, or I'm able to fill the appointment from my wait list, no charge will be incurred.

  • I understand that unexpected events happen in life and I'll work with you when possible but not being able to fill a previously booked appointment time, or someone not showing for an appointment, directly impacts my livelihood. I appreciate your understanding. 

Late Arrivals

  • Please arrive at your appointed time to enjoy your full session length.

  • For late arrivals, your session duration will be shortened accordingly to end at the originally appointed time and charged for the full price. 

  • If you're running more than 5-10 minutes behind, please text me at (828) 423-0662 with a courtesy update.

Illness

  • Please reschedule your appointment if you're running a fever or any risk of a contagious disease, including any cold or flu, no matter how mild it may seem. If it is within the 24-hour notice period, the cancellation fee may be waived upon my discretion. 

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